How To Manager Your Customer Account

How To Manager Your Customer Account

Managing your customer account on travel.khumzi.co.za is a straightforward process that allows you to efficiently handle your travel bookings and personal information. Follow the steps below to navigate and manage your account effectively:

1. Accessing the Website

• Open your preferred web browser and navigate to travel.khumzi.co.za.

2. Creating an Account

If you're a new user, you'll need to create an account:

• Click on the "Signup" option located at the top right corner of the homepage.
• Fill in the required details, such as your name, email address, and password.
• Submit the information to create your account.

3. Logging into Your Account

For returning users:

• Click on the "Login" option at the top right corner of the homepage.
• Enter your registered email address and password.
• Click "Login" to access your account dashboard.

4. Navigating the Account Dashboard

Once logged in, you can manage various aspects of your account:

• Profile Information: Update your personal details, such as name, contact information, and preferences.
• Booking History: View your past and upcoming travel bookings.
• Payment Methods: Add or update your preferred payment options for seamless transactions.
• Saved Preferences: Manage your travel preferences, including favorite destinations and accommodation types.

5. Making a Booking

To book a service:

• Use the search functionality on the homepage to find hotels, flights, or car rentals.
• Enter your travel details, such as destination, dates, and number of travelers.
• Browse through the available options and select your preferred choice.
• Follow the on-screen instructions to complete the booking process.

6. Managing Bookings

To view or modify your bookings:

• Navigate to the "Booking History" section in your account dashboard.
• Select the specific booking you wish to view or change.
• Follow the prompts to make any necessary adjustments or cancellations.

7. Contacting Customer Support

If you require assistance:

• Email: Reach out to the support team at info@khumzi.co.za.
• Office Phone: Call +27 43 422 0304 during business hours.
• WhatsApp: Message +27 82 695 2207 for quick support.

For more information, visit the Contact Us page.

By following these steps, you can effectively manage your customer account on travel.khumzi.co.za and enjoy a seamless travel planning experience.